Legal notice
📜 Policy Notification
GulFloraWedding – Effective as of [Insert Date]
This Policy outlines the terms and conditions under which GulFloraWedding provides its products and services. By placing an order with us, you acknowledge and agree to the following terms:
1. Nature of Products
All items sold by GulFloraWedding are handcrafted, made-to-order floral arrangements, including but not limited to bridal bouquets, boutonnieres, corsages, centerpieces, and decorative arches. Due to the artisanal nature of our products, minor variations in color, size, or design may occur and are not grounds for return or refund.
2. Customization & Special Requests
Custom design requests are welcomed. However, any modifications or customizations must be confirmed in writing (email or direct message) prior to production. GulFloraWedding reserves the right to refuse any request that cannot be reasonably fulfilled due to material or time constraints.
3. Production Time
Standard production time is 5–15 business days, excluding weekends and public holidays. This period may be extended during high-demand seasons. Please ask if you face more delay.
4. Shipping & Delivery
All products are shipped via Air Cargo or equivalent express services. GulFloraWedding shall not be held liable for delays caused by courier services, customs processing, or force majeure events. Customers are responsible for providing accurate shipping information and for any import duties or taxes imposed by their local authorities.
5. Returns & Refunds
Due to the personalized and delicate nature of our items, returns and refunds are not accepted, except in cases of damage during transit. All claims must be submitted within 48 hours of delivery, supported by photographic evidence.
6. Cancellations
Cancellations are permitted within 24 hours of placing the order. Please DM asap. After this period, or once production has begun, no cancellations will be accepted.
7. Limitation of Liability
GulFloraWedding’s liability for any claim arising out of the provision of its products is limited strictly to the purchase price paid by the customer. No consequential or incidental damages shall be payable.